Write rules.
Build bots.
Advocate for users.
I write, study, and design how AI systems communicate, behave, and build user trust, one word at a time
LILY CHAMBERS
SPECIALTY
AI writing & design
CURRENTLY
Open to new projects
FOCUS AREAS
Conversational AI, UX writing, AI + ethics
EXPERTISE
What I do
A chatbot redesign from the ground up. The new version supports a diverse group of users in managing their retirement accounts.
A chatbot designed to engage in light banter with users that engages them in news topics and broadens horizons.